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    Customer Care and Social Media Management

About us

Welcome to NexGen Agency, at your service.

Born with an idea to focus on VIP customer service, we grouped together innovative thinkers and brilliant strategists to provide the best social media management and call center solutions. When you outsource your customer service or social media management to us, we make sure to provide VIP service to your most valuable asset: your customers.

We are a unique and boutique call center based in Florida, providing B2B and B2C customer support, outsourcing contact solutions, social media/reputation management, and telecommunication services with a white-glove VIP approach. Boost your sales and create customer loyalty with our dedicated team of trained specialists.


Contact Center


Email & Chat

Customer service

Providing VIP customer care to our clients' most valuable asset: their customers

Case Study

Check out how we helped one retail client

With over 200 store locations, global jewelry company Helzberg Diamonds: A Berkshire Hathaway Company, knew they needed a trusted social media management partner. They wanted a company who could not only manage their reputation but also provide customer care through the newest most emerging customer communication outlet in town: social media.
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Contact us

Don’t hesitate to
contact us for
more information

Call us for a free quote!

+1 954 708 2896