DEERFIELD BEACH, FL- NexGen Agency, a fast-emerging global provider of dynamic customer experience management and social media solutions, is excited to offer a 60 day complimentary trial of their social media services for a limited time. NexGen will partner with selected companies to provide their white-gloved customer service approach via social media.
Google Reviews, Yelp, Facebook, there are more and more channels popping up every day where customers expect to receive timely and helpful assistance on issues they may encounter. The NexGen team will work with selected companies interested in their services to design and implement a customer care protocol for all social channels. They’ll respond to customers in real-time, with real people, on all social channels including X, Facebook, Instagram, Yelp, Google Reviews, etc.
“Offering this complimentary trial is a great way for us to show our value and expertise to companies interested in entering this space. Our team is highly experienced and has been extremely successful in the social media customer care space. We’re excited to show this solution to potential clients new to offering this service and to companies not completely satisfied with their current partner,” NexGen Agency’s CEO, Mike Epstein stated.
The “no risk trial” will be available for a limited time and restrictions apply.
About NexGen Agency
NexGen Agency is a full-service customer experience management organization focusing on cross-platform support and authentic customer experiences. For over 20 years, the NexGen Agency team has helped the world’s most successful companies design, build, and manage VIP interactions. NexGen Agency offers a full range of multichannel contact center solutions including technical support, customer care, sales, and lead generation. Social and multimedia management solutions offered include social strategies and transformation, social media monitoring (reputation and crisis management) and insight, competitor monitoring, and social customer care tactics. For more information, please call 954-708-2896 or visit www.nexgenagency.com