DEERFIELD BEACH, FL- NexGen Agency is proud to announce that client Helzberg Diamonds, has ranked #1 in Newsweek’s “America’s Best Customer Service Companies 2021.” In the category of “High Jewelry Retailers,” Helzberg has beaten out companies such as luxury retailers...

DEERFIELD BEACH, FL- NexGen Agency, a fast-emerging global provider of dynamic customer experience management and social media solutions, is proud to announce a strategic addition to their leadership team. Frank J. Mona III has joined our organization as an executive...

DEERFIELD BEACH, FL- NexGen Agency, a fast-emerging global provider of dynamic customer experience management and social media solutions, has been chosen by the world’s leading logistics company, a leading women’s footwear provider, and a national HVAC service...

DEERFIELD BEACH, FL- NexGen Agency has been selected by one of the world’s largest consumer electronics companies to provide multichannel customer and technical support services out of NexGen’s South Florida Center of Excellence. Over the last few years, NexGen Agency...

DEERFIELD BEACH, FL- NexGen Agency, a fast-emerging global provider of dynamic customer experience management and social media solutions, has been chosen by a global fitness company to provide the ultimate social customer service experience for their ten million plus...

NexGen Agency Open House: 8/11/18: 10am-2pm. Seeking VIP Customer Care Representatives, Supervisors, and Team LeadsNexGen Agency Office NexGen Agency is a fun, fast paced provider of multichannel white-glove call center services. Our team consists of friendly,...