Effective Date: 1/01/2025 

Terms & Conditions 

1. Introduction

Welcome to NexGen Agency. These Terms & Conditions govern your access to and use of our website (www.nexgenagency.com) and services. By using our website or engaging our services, you agree to comply with these terms. If you do not agree, please refrain from using our services. 

2. Services

NexGen Agency provides customer service solutions, brand reputation management, social customer care, and related services. We reserve the right to modify, suspend, or discontinue any part of our offerings at any time without prior notice. 

3. User Responsibilities

By using our website and services, you agree to: 

• Provide accurate and truthful information. 

• Refrain from fraudulent, deceptive, or illegal activities. 

• Use our services only for lawful purposes. 

• Maintain the confidentiality of any account credentials if applicable. 

• Not misuse, modify, or attempt unauthorized access to our systems. 

We reserve the right to suspend or terminate access to our services if we detect violations of these terms. 

4. Intellectual Property

All content, trademarks, logos, and materials on this website, including but not limited to text, graphics, code, and software, are the property of NexGen Agency. Unauthorized use, reproduction, or distribution of any materials is strictly prohibited. 

Users may not claim ownership of, modify, or resell any NexGen Agency intellectual property without express written permission. 

5. Limitation of Liability

NexGen Agency shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from: 

• Use or inability to use our website or services. 

• Delays, disruptions, or inaccuracies in provided services. 

• Any unauthorized access to or alteration of your data. 

By using our services, you agree that NexGen Agency’s liability is limited to the fullest extent permitted by law. 

6. Indemnification

You agree to indemnify, defend, and hold NexGen Agency, its officers, employees, and affiliates harmless from any claims, damages, liabilities, and expenses arising from: 

• Your use or misuse of our services. 

• Any violation of these Terms & Conditions. 

• Any infringement on intellectual property or rights of third parties. 

7. Dispute Resolution & Governing Law

These terms shall be governed by the laws of  Florida. Any disputes arising from these Terms & Conditions shall be resolved through Palm Beach county court in Palm Beach, Florida unless otherwise required by law. 

Users agree to waive the right to participate in class-action lawsuits against NexGen Agency. 

8. Amendments to Terms

NexGen Agency reserves the right to update these Terms & Conditions at any time. Continued use of our website or services constitutes acceptance of any revised terms. 

 

Contact Us 

For questions regarding these policies, please contact: 

NexGen Agency 
2500 N Military Trail 

Suite 455 

Boca Raton, Florida 33431 
Email: info@nexgenagency.com  
Phone: 954-708-2896