United States of America (NORTH AMERICA) 
NexGen Agency, At Your Service
Enhance customer service and reduce costs by partnering with a professional call center
Complementary Consultation
How NexGen Agency has Supported Businesses for Decades
Increase In Sales
- 53%
53%
Reduction In Call Burden
- 41%
41%
Increase In Quality Assurance
- 80%
80%
Providing an Amazing Customer Experience
Partnering with the right provider like NexGen Agency for customer service outsourcing can elevate your brand and distinguish you from the competition. Gain expert guidance in developing robust systems, recruiting top talent, and streamlining your processes. The result? A scalable, world-class customer support team that drives success.
About us
NexGen Agency: Elevate Your Business with Premier VIP Customer Service
Enter a world of outstanding service at NexGen Agency, where we stand out for providing EXCEPTIONAL customer service to our clients most valuable asset, their customers.
Conceived with the vision of prioritizing your needs, we’ve assembled a team of innovative thinkers and brilliant strategists to deliver unparalleled call center outsourcing and social media reputation management solutions.
Outbound Connect Solutions
Our outbound call center solutions are designed to elevate your business’s customer experience. Through our surveying, B2B and B2C sales, and market research services, you gain invaluable insights into customer needs and experiences and grow sales! Additionally, our callback and reminder services respect your customers’ time, fostering repeat business, building a strong reputation, and creating new opportunities through positive word-of-mouth.
Global Presence
Global Delivery Centers To Support Many Different Languages.
United States of America
NORTH AMERICA
Republic of The Philippines
ASIA
Dominican Republic
NORTH AMERICA
South Africa
AFRICA
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Why choose NexGen
Agency
When companies partner with NexGen Agency, they gain access to a proven leader in customer service outsourcing with a focus on innovation, efficiency, and personalized support. We offer tailored solutions that align with your brand’s unique needs, ensuring seamless integration and exceptional customer experiences. With our expert team, cutting-edge technology, and commitment to continuous improvement, NexGen helps you scale effortlessly while staying ahead of the competition. Let us be the partner that drives your success.
Industries We Serve
Customers Electronics 
Media & Entertainment
Travel & Hospitality
Retail
Communications & Technology
Healthcare Support
Utilities
Start Ups
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Address
NexGen Agency
2500 North Military Trail
Suite 455
Boca Raton, Florida 33431
Say Hello
+1 (801) 642 – 3571
mike@nexgenagency.com
Address
NexGen Agency
2500 North Military Trail
Suite 455
Boca Raton, Florida 33431
Call or Text
+1(561) 562 – 9154
mike@nexgenagency.com
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