by Mike Epstein | Oct 14, 2024 | News
NexGen Agency, a leading provider of BPO and Customer Experience solutions, is excited to announce a significant new partnership with a major global streaming platform, which will be serviced from its South Africa contact center. With this addition, NexGen is now...
by NexGen Agency | Jun 6, 2023 | Business & Travel
In today’s rapidly evolving business landscape, companies are constantly seeking innovative ways to enhance their operations, improve customer experiences, and optimize cost efficiency. One effective solution that has gained considerable popularity is...
by NexGen Agency | Feb 27, 2023 | BPO Outsourcing
As BPO companies become more prevalent and remote work becomes more normalized, small businesses are running to outsource their IT support. There is a myriad of reasons why this occurs, but all have one trait in common: they ensure IT success. This blog will explore...
