by Sharable Admin | Feb 7, 2025 | Blog
In today’s fast-paced digital world, customers expect instant gratification. Whether they have a burning question, a complaint, or want to rave about your brand, they demand quick responses. Social media isn’t just a platform—it’s the frontline of customer service,...
by NexGen Agency | Feb 27, 2023 | BPO Outsourcing
As BPO companies become more prevalent and remote work becomes more normalized, small businesses are running to outsource their IT support. There is a myriad of reasons why this occurs, but all have one trait in common: they ensure IT success. This blog will explore...