NexGen Agency, a leading provider of BPO and Customer Experience solutions, is excited to announce a significant new partnership with a major global streaming platform, which will be serviced from its South Africa contact center. With this addition, NexGen is now supporting two major streaming platforms, further solidifying its position as a key player in the industry.
NexGen Agency CEO, Mike Epstein, expressed his excitement about the partnership, stating, “We’re absolutely thrilled to collaborate and elevate the streaming experience for millions of viewers worldwide. By combining our expertise in customer and technical support with our mastery in social media reputation management, we’re poised to boost the platform’s growth and engagement, delivering outstanding value to both its users and advertisers.”
This partnership cements NexGen Agency’s position as a global leader in customer care and technical support solutions for consumer electronics companies, demonstrating the trust major brands place in NexGen’s world-class capabilities.
For more information about NexGen Agency and its suite of customized contact center solutions, visit www.nexgenagency.com
About NexGen Agency
NexGen Agency is a comprehensive customer experience management firm specializing in cross-platform support for genuine customer interactions. With over two decades of experience, our dedicated team has assisted some of the world’s most successful enterprises in crafting, implementing, and overseeing VIP engagements. Our extensive suite of services encompasses multichannel contact center solutions such as technical support, customer care, sales, and lead generation. Additionally, we provide social and multimedia management solutions, including social strategy development, social media monitoring for reputation and crisis management, competitor analysis, and social customer care tactics. For further details, please contact us at 954-708-2896 or visit our website at www.nexgenagency.com.
