by Mike Epstein | Nov 14, 2024 | Brand Reputation Management
How does a brand survive—and thrive—in today’s fast-paced digital world? It all comes down to reputation. In an era where news travels fast, and customer feedback is just a click away, managing your brand’s reputation is not just important; it’s essential. A...
by Mike Epstein | Oct 17, 2024 | Brand Reputation Management
Introduction Quickly, strategically, without delay: a brand’s reputation is at stake. Credibility is compromised; trust is broken when delays or missteps accelerate an issue, causing damage to reputation through erosion of customer, investor, and public...
by nexgen_admin | May 22, 2018 | Brand Reputation Management
Companies that sell luxury products like designer goods, jewelry, and cars need to provide VIP customer service that mirrors their brand. Just as their brand promises the highest quality materials, craftsmanship, and attention to detail, customers should be assured...