Contact Center: You can count on NexGen Agency to deliver the ultimate customer experiences to your customers at every single opportunity. Through chat, email, social media, voice services, or even SMS; we’ve got you covered. We are an extension of your business, an ambassador to your customers. We provide best-in-class customer care service for the most efficient and effective fit. Period.
Social Media Management: Having trouble creating brand awareness? Need to support your customers via social channels? We’re the team you need. Our Marketing Department handles: content curation, content creation, scheduling content, social channel monitoring, reputation management, crisis communications, SEO services, PPC/AdWords, and more!