Julie more

Social media sites such as Facebook and Twitter have become more than just platforms for advertising and marketing. They’ve also become important channels through which consumers are looking to receive customer service. Adding new service channels and managing cross-channel communications can be challenging for companies in any industry. What do consumers really expect when it, Social media sites such as Facebook and Twitter have become more than just platforms for advertising and marketing. They’ve also become important channels through which consumers are looking to receive customer service. Adding new service channels and managing cross-channel communications can be challenging for companies in any industry. What do consumers really expect when it

2 Replies to “Social Customer Care”

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