Live Email & Chat Customer Service

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NexGen is the leading VIP customer management provider delivering world-class support to our clients most valuable asset: their customers.

About the Service

Email and Chat Support It’s not just about calling anymore.

People are changing the way they do business. Which is why we offer 24-hour email and chat support.

Email has now become the primary means of data transmission and customer relationship management. As a result, many companies are outsourcing their non-voice call center needs, including email and chat support services. We offer email and chat support services for technical as well as non-technical products and services.

Maintaining a direct line of communication with your customers is a very important aspect to perform successfully. There are several different forms of communication and support service you can provide your customers. Manning a telephone line during office hours is helpful, many people are now going to look for other means of communication, but some customers are still going to use this kind of communication.

Chat

  • Live Customer Support
  • Complaint Resolution
  • Technical Support

 
Email

  • Product Inquires
  • Order Fulfillment
  • Order Taking
  • Feedback or Inquiry Response
  • Troubleshooting
  • Payment and Order Inquires

We not alone. Some great partners
behind our quality!

Contact us

Don’t hesitate to
contact us for
more information

Call us for a free quote!

+1 954 708 2896